Refund policy
Porte Magnate Refund Policy
Thank you for your purchase! We want you to love your new hat. Please review our refund policy carefully:
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Damaged or Defective Items
We take pride in the quality of our products. If your item arrives damaged or defective, please contact us within 3 days of receiving your order at support@portemagnate.com.
To help us resolve the issue quickly, please include:
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A clear description of the problem
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Photos showing the damage or defect
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Your order number
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No Refunds for Other Reasons
All sales are final. We do not offer refunds for reasons other than item damage or defect. Please double-check your order details before purchasing. -
Support Contact
For any order-related concerns, reach out to support@portemagnate.com with the required details for faster service.
We appreciate your understanding and continued support of Porte Magnate!